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We have worked with countless customers over the years, and the Internet has enabled us to see first-hand accounts of what it is like to shop for a car here at Eric Von Schledorn. Now we want you to get the same benefit. Look through all of our reviews and testimonials below to get a feel for what kind of auto group Eric Von Schledorn is.

If you would like to write us a review of your own, then by all means do so. We would love to read it and gain even more insight into how our business operates from the perspective of our customers.

117 Reviews

4.9 out of 5 stars

5 star

888

4 star

117

3 star

2 star

1 star

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Tricia 30 May 2015

I took my 2011 GMC Acadia in because the steering was making noise, to get the oil changed and do some recall work. I was disappointed to find out that the steering gear was leaking and needed replacing at a cost of $1390. Ernie Von Schledorn diagnosed the problem quickly and gave me a ride to and... from home while my car was being worked on. Show more

4 rate

Robin 04 Apr 2014

We were very impressed with the number of quality used cars available to choose from and all were reasonably priced.

4 rate

BJ 01 Apr 2014

I live in a neighboring state. After months scouring the entire state of Illinois for a particular used car with low miles and the options I wanted at a price I was wiling to pay, I found a vehicle on an online buying site that was offered for sale at EVS Ford. Called to inquire and was connected wi...th Tom, who quickly directed me to their website to see more photos of that vehicle plus all the used cars of that model they currently had in stock. Decided it was worth the 4-plus hour drive to take a look. The car was exactly as pictured and described. Tom knew I'd been looking for quite a while and that I was familiar with the model so did not try to "sell" me. He was very willing for me to test drive several of the other cars they had prior to making my selection. I had checked NADA and Kelley Blue Book prices prior to even calling about the car and learned the car was listed for sale slightly under those values so was not upset when they refused to negotiate on price. Plus the car was a certified used vehicle so felt I had some recourse if something happened once I got home. The car was already pretty immaculate but they washed and detailed it and filled the gas tank while we completed the paperwork. The reason I gave them 4 stars instead of 5 is based on two things: The length of time to do the paperwork. The people who do the paperwork don't type very fast, plus they were having some minor computer issues, so it took 90 minutes to get the paperwork prepared. To be fair, they were also doing paperwork for another deal at the same time so if we'd been the only customer it may have gone faster. The second deduction in stars is because one of the floor mats was missing for the vehicle we purchased. Don't know what it is with dealerships and floormats, but I've yet to buy a used car anywhere that came with all the floormats. When we asked if they could take one out of one of the other vehicles with same interior, they said sure--and gave us a gray one (that obviously was not even from the same model) for our dark brown carpet. By that point we'd been there several hours, were hungry, and just wanted to be on the road headed for home. While we waited on paperwork we browsed their inventory of new and used and were amazed at how clean they kept every car even after the winter weather we've had this year and how reasonable the prices were compared to dealers in Illinois. Plus they had a really good selection of late model Fords. Even got to meet Ernie Von Schledorn himself--hope I am that sharp at age 88! Show more

4 rate

Lloyd 04 Nov 2014

Eceryone was very respectfull and considerate. Andreas in the body shop was fantastic. Randy Tennies and Ron Kuehl were also very helpfull and fantastic to work with.

4 rate

Deborah 31 Dec 2016

Like that I don't have to have an apptmt for oil change and can get it done promptly that day at my convenience

4 rate

Aaron 29 Jul 2016

Very easy and smooth transaction. No pressure or sense of urgency to make a sale. Great, great prices. Great place to look for a future vehicle.

4 rate

kamorry 27 Dec 2013

Searched cars.com for the make, model and years we were interested in. We narrowed it down between 2 dealers. The sales staff at Eric von Schledorn Ford- especially Steve Larkin- were friendly and helpful. We had a few obstacles to overcome in getting the car we wanted- like staying within our budge...t and they did everything they could to make sure we left with a great running car for a very fair price. Show more

4 rate

JakeV5 13 Oct 2018

I had a very pleasurable buying experience at EVS ford, salesman Alex Hernandez was great to work with and did everything in his power to get me off the lot smiling in my new truck

4 rate

Demmon25 13 Oct 2018

I gave this rating a 5 star because of the exceptional service. I had the pleasure of having Alex work with me and could not be more happy! I went from a private seller truck to buying from a dealership. The process was painless and that was all because of Alex.

4 rate

john 15 May 2016

We leave in Cross Plains, WI, which is close to Madison, but so far Noel is one of the best sales consultants that we have ever encountered. We were glad to have travelled 140 miles to do our business with them. Definitely recommend their service!

4 rate

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